Q- How do I get to Rattlesnake Campers?
A- Please click HERE to be re-directed to our contact page which contains full details and maps for locating Rattlesnake campers.

Q - Can I get to Rattlesnake Campers by public transport?
A - Nearest train stations are Crewkerne (9 miles) + 20min taxi ride approx. £15, Yeovil (11miles) +20 min taxi ride approx £15, and Taunton (23 miles) + 40 min taxi ride approx £35.

Q - Where can I leave my car?
A - Your vehicle can be left at our premises at no additional cost.

Q - How do I make a booking?
A - Couldn’t be simpler.  Please click to see our availability and bookings page.

Q - Is a security deposit required?
A - Yes.  Please see terms and conditions page by clicking HERE.

Q - Can I rent a van if I have points on my driving licence?
A - Yes.  This may entail an extra charge. Please ensure you detail any points at the stage of booking.

Q - Are there any age restrictions for drivers?
A - Our insurance covers drivers aged from 25-70.  For other drivers, an extra insurance premium may be payable.

Q - How many people can travel in one van?
A - Four.  This is the maximum number due to UK seatbelt regulations.

Q - Are rear seat belts fitted?
A - Yes.

Q - Can I use a child car seat?
A - Yes. You can use your own child seat. Unfortunately due to insurance restriction we cannot provide these for hire.

Q - Are my personal belongings covered by the van insurance?
A - No so make sure your own insurance covers your belongings.

Q - Can I bring my pet?
A - Regretfully no animals are permitted within our vans.

Q - Can I smoke in the van?
A - Smoking is not permitted inside our vehicles.

Q - What do I need to bring with me?
A - Documentation: both parts of UK driving licence + one other proof of abode (eg recent utility bill)
A - Equipment: the vans are equipped to a high standard but we ask you to bring towels and bedding.

Q - Will I be shown how to use the appliances?
A - Yes of course.  Please allow up to 40 minutes for a “van brief” when you collect your camper.

Q - What if I forget something from the “van brief”?
A - Don’t worry. Each van has a comprehensive guide folder containing information on the van, the appliances and much, much more.

Q - How can I find a campsite?
A - Please take a look at our LINKS page for guidance.

Q - What if it rains?
A - Put the kettle on, deal the cards and be glad your bed is at least 3 feet above ground level! 

Q - What if the van breaks down?
A - Each van has AA relay cover but please contact us to let us know.

Q - What type of fuel do the vans take?
A - Unleaded petrol.

Q - Where can I go in the van?
A - You have the freedom to travel wherever you like within the UK mainland. We ask that you remain on surfaced-roads only, with the exception of dedicated tracks on campsites.

Q - What are the vans like to drive?
A - Great fun!  Remember that you are driving a classic so limit your speed to 60 mph and allow a little extra distance for braking. Each van is left-hand drive so, despite the excellent visibility afforded by the height of the driver’s seat, care is required when parking, overtaking and reversing. 

Q - Is there a fridge?
A - Yes.  You can leave the large removable fridge at the campsite and you can use the onboard picnic fridge for your day’s adventures.

Q - Is there a cooker?
A - Yes a 2-burner cooker powered by the onboard gas supply.

Q - Is there a water supply?
A - Yes so you can wash up on board but given the age of the vans we recommend using bottled water for drinking.

Q - What do I have to check or maintain during the hire period?
A - Every other day please check the engine oil level and tyre pressures.

Q - How much fuel will the van have when I collect and deposit it?
A - We supply the van with the fuel gauge above Reserve.  We ask you to return the vehicle with the gauge showing above Reserve.

Q - Are there any shops and petrol stations near Rattlesnake Campers?
A - Yes, Martock has a wide range of facilities, including an award winning bakery and an award winning butchers, a modern Co-op, a newsagent, a hardware store and three petrol stations. Please click HERE to be taken to a local facilities website (this will open a new page).

Q - How far will the van go on a tank of fuel?
A - The tank holds about 12 gallons (50ltr) and driven normally you can expect around 25mpg, so we suggest you refill every 200 miles or so. (The fuel gauges are best described as “quirky”!)

Q - How do I connect to the mains power supply at my camp-site?
A - We supply you with a 20m shower proof mobile mains hook-up lead.

Q - Is there a CD/radio in the van?
A - Yes with MP3/iPod connectivity.

Q - Are the vans heated?
A - Yes each van has the original vehicle heater for use on the move.  For use when parked, we can supply a mains powered electric heater.

Q - Can the pup-tent be used as a sleeping area?
A - Yes it will comfortably sleep 2.

Q - How big is the van?
A - Length is 4.5m.  Width is 2m. Height is 2.2m so please take care when entering areas with restricted height access.

Q - What if I bring the van back late, damaged or dirty?
A - Please click HERE to see terms and conditions page.

Q - Is there a mileage allowance included with the booking?
A - 1000 miles per week.  500 miles per short break.

Q - How fast will the vans go?
A - Enjoy the journey and keep the speed below 60mph

Q - What are the collection and return times?
A - Please click HERE to see bookings page as this varies according to season.

Q - How long will the LPG (for the cooker) last?
A - Obviously this depends on how much cooking you do, but we would expect it to last for 2 weeks.  We do supply an adaptor so you can refill the tank at any petrol station that stocks LPG.